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FREQUENTLY ASKED QUESTIONS

Unimax offers a complete line of forestry equipment including horizontal wood chippers, hopper wood chippers, branch chippers and industrial wood chippers. With a commitment to durability and maximum productivity, we manufacture reliable equipment designed to improve efficiency for customers around the world.

  • Quality
  • Accuracy
  • Safety
  • Reliability

GENERAL QUESTIONS

Frequently Asked Questions

What payment methods do you accept?

T/T is the default payment, L/C on site, or other payment terms according to actual situations. We support various payment methods, we can accept 30% as deposit.

How long does it take for delivery?

We have over 8000 square meters of workshop for inventory, and it usually takes 5-10 days for items with sufficient stock. If you need to set up equipment, it will take 20-30 days. We will do our best to deliver the goods as soon as possible.

What should you do if your car is damaged?

One year warranty and comprehensive after-sales service. After this period, we will charge less for maintaining after-sales service.

Where's the market for the product and where's the upside?

Our market covers Asia, South America, Middle East, Europe and America, and exported to more than 70 countries. In 2022, the export value reached 16 million US dollars. What's more, sales have been growing for three consecutive years. Unimax's product quality and R&D capability are worthy of your trust. And the perfect TUV-CE certificate and reliable pre-sale and after-sale service are what we are working hard for.

Can you offer solutions for wood shredding?

Of course, tell us about your raw materials and applications and we will recommend the most cost-effective equipment. If the raw material is intended for recycling, our engineers can develop a production line solution for you.

Are you a manufacturer or a trading company?

We are a manufacturer with more than 20 years of experience. We have our own storage workshop, production workshop, assembly workshop, etc. We can provide comprehensive customization and after-sales support. No middlemen to earn differences, only lower prices and better support for you.

Can I become your agency?

Yes, as an agency, you will not only enjoy exclusive pricing, but also receive annual discounts. In addition, our marketing team will provide you with terminal customer resources in your area.

Do you have discounts for agents?

Of course, in addition to the special agent price, the agent can also take advantage of a year's discount, and our marketing team will also provide you with information about clients in your area.

TECHNICAL ISSUES

Frequently Asked Questions

What is the difference between hopper and horizontal wood chippers?

Both Unimax horizontal and hopper shredders efficiently process wood waste into marketable products. The choice between the two depends on the specific application: type of material to be processed, required size and uniformity of fraction, mobility, available space and budget. Horizontal shredders allow for continuous loading of long, straight materials, while hopper models are ideal for processing bulky and shapeless materials such as whole trees, stumps, brushwood and construction waste

What applications are Unimax hopper wood chippers used for?

Hopper shredders are equipped with two types of working elements on the rotor - hammers and knives. Hammers are designed for crushing wood with nails, such as construction shuttering, while knives are more suitable for processing waste wood, roots, stumps, branches, shuttering, board scraps, cotton stalks, corn stalks, straw and other plant residues.

In which areas are Unimax horizontal wood chippers used?

Horizontal wood chippers ? Unimax Horizontal wood shredders allow continuous feeding of long and straight materials such as lumber, branches, hump wood, laths, logs, roots, bark, veneer waste, chipboard, fiberboard, sugar cane, reeds, bamboo and others.

How much power do wood sanders have?

Two drive types are available - diesel and electric. We offer EPA/CE certified Cummins diesel engines. Customers can also choose economical and reliable engines from Chinese brands such as Weichai and other proven manufacturers.

What is the service life of Unimax wood sanders?

The following factors influence the longevity of shredders: the quality and durability of the materials used, regular maintenance, proper operation of the equipment (reducing wear and tear) and rational operation. With proper maintenance, the machine can last 15-20 years.

What to do about installing the machine?

For single machine or simple line, we provide you foundation drawing, installation instructions or successful installed machine pictures or video, for large machines and complex productioin line, we could send our engineers to guide the installation if necessary 

What about spare parts?

We offer some free spare parts such as belt, gaskets and other small parts, for blades, knives, shafts and other important wear parts, we suggest customers to buy some along with the machines to save shipping cost and we have enough spare parts in stock.

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unimax@cnzhenu.com

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